Your questions, answered clearly.
Is there an upfront fee?
No. There are no upfront costs – our fee is payable once your property sale has completed.
What is included in your fee?
Our move management service, estate agent fees and solicitor fees for the sale of your property are all included.
Are you an estate agent?
No. We are an independent move management company. We select and work with a suitable local estate agent while coordinating the entire sale for you.
Do I choose the estate agent?
We research suitable local agents, discuss our recommendation with you and keep you involved in the decision.
Will I still have control over my sale?
Absolutely. We offer advice and manage the process, but all important decisions remain yours.
How often will I receive an update?
We provide clear, regular updates and are always available if you have any questions.
Can my family be kept updated?
Yes. With your permission, we can keep a family member or trusted person informed throughout the move.
What happens when an offer is received?
We discuss the offer with you, provide guidance and negotiate on your behalf. The final decision will always be yours.
What if my property does not sell?
We review the marketing and sales strategy and, if appropriate, can change estate agents to give your property a fresh approach.
Can you communicate with my solicitor?
Yes. We liaise with the estate agent, solicitor and everyone else involved to help keep your sale progressing.
Can you help with other parts of my move?
Yes. Our support is tailored around you, and we can help source trusted services such as removals and decluttering if required.
Where do you work?
We support later-life moves across the UK, working with experienced local professionals in your area, from Scotland to Cornwall.